Introducing Fin: Real-Time Support, Now by Phone

Intelligent, Conversational Support

Fin brings our high standard of assistance to a new channel — allowing you to speak directly with a support agent trained on our products, services, and tools. Whether you're troubleshooting an issue, exploring a feature, or just need quick clarification, Fin is now available to guide you in real time.

• Natural, conversational responses
• Context-aware guidance across platforms
• Clear, concise answers tailored to your query

Designed for New Horizon Code Platforms

Fin has been built with one goal in mind: providing high-quality support without the friction of traditional call centres. It adapts to your needs — offering detailed explanations to technical users, or simplified guidance to those who prefer high-level help.

• Understands Carey and Diversity Sync'd platforms
• Knowledgeable about TobyHR and custom internal systems
• Immediate assistance for plan budgets and integrations
• Help with reviewing logged activity
• No ticket required — support is just a call away

Get Started with Fin

Fin is now live and ready to assist you. Whether you're managing plan budgets, configuring integrations, or reviewing logged activity, Fin ensures support is just a call away — no ticket required. Call 1300 980 034 for support, anytime you need it.

• Available 24/7 for immediate assistance
• No waiting in traditional call centre queues
• Trained on all New Horizon Code products and services
• Real-time problem solving and guidance

Additional Support Options

As always, if you require help with billing, account-specific questions, or sensitive matters, you can continue to reach our team directly via support@newhorizoncode.io. Fin complements our existing support channels to provide you with even more ways to get the help you need.